Last Updated: May 20, 2026
Welcome to the PT Mitra Dunia Logistik (mitradunialogistik.com) website.
By accessing and using this website, you agree to be bound by the following terms and conditions. If you do not agree to part or all of these Terms and Conditions, we welcome you not to use this website.
1. Scope of Site Use
This website operates as a portal of company profile information, services, and means of initial communication. These Terms and Conditions only apply to the use of this Website. All forms of logistics distribution services, warehousing management, and delivery of high-value assets will be regulated by a cooperation contract (Service Level Agreement / SLA) and a separate agreed price offer between PT Mitra Dunia Logistik and the Client.
2 .Intellectual Property Rights
All content contained on this website, including but not limited to text, graphics, company logos, icons, images, fleet documentation, photos of warehousing facilities, and software, belongs to PT Mitra Dunia Logistik or its license provider and is protected by the Copyright Law of the Republic of Indonesia. You are not allowed to copy, reproduce, or distribute material from this site for commercial purposes without our written permission.
3 .Usages Are Allowed
You agree to use this site only for legitimate purposes, such as looking for information on our B2B services or contacting the Operations Team. You are strictly prohibited to:
Use this site in a way that can damage, disable, or burden our servers and networks.
Trying to get unauthorized access to any part of our site, server, or database system.
Misuse contact form or our official WhatsApp link to send spam, fraud or material irrelevant to logistics services.
4 .Tracking and Delivery Status
Information on the status of tracking delivery of goods is not provided automatically (real-time) in this website system. All requests for information regarding the status of cargo delivery, route schedules, or the presence of your assets must be made directly by contacting our operational representatives via the official WhatsApp channel or email listed.
5 . Disclaimer of Responsibility (Disclaimer)
While we are trying to ensure that all information on this site is accurate and up-to-date, it is provided “as is”. PT Mitra Dunia Logistik does not provide express or implied guarantees regarding the completeness, reliability, or accuracy of the content on this Site. We are not responsible for any direct or indirect losses arising from your use or inability to use this website.
6. Links to Third Parties
This site may include links to third-party websites or services that are not operated by us. The link is provided for your convenience only. We have no control over, and are not responsible for any content, privacy policy or the practice of any third party website.
7. Jurisdiction and Applicable Law
These terms and conditions are regulated and interpreted based on the law of the Republic of Indonesia. Any dispute arising in connection with this website will be resolved under the jurisdiction of the competent court in Indonesia.
8. Changes in Terms and Conditions
PT Mitra Dunia Logistik reserves the right to modify, update, or replace these Terms and Conditions at any time without prior notice. Changes will take effect immediately after they are uploaded to this page. We advise you to check this page regularly.
9. Contact Information
If you have any questions regarding these terms and conditions, please contact us at:
PT Mitra Dunia Logistik
Jl. Raya Klari, Gintungkerta, Kec. Karawang Timur, Karawang, West Java 41371
Phone / Whatsapp: 0811-1806-322
Email: [email protected]
