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Privacy Policy

We are committed to protecting and respecting your privacy.

Last Updated: May 20, 2026

Welcome to the PT Mitra Dunia Logistik (mitradunialogistik.com) website.

PT Mitra Dunia Logistik (“We”) is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, protect and disclose your personal information when you visit our website or use our services.

1. The Information We Collect

When you interact with our website, we may collect some kind of information, including:

  • Personal Identity Information: Full name, company name, email address, and phone number voluntarily when filling out a contact form or requesting a quote.
  • Technical Information (Auto): Your IP address, browser type, operating system, and data search activity on our site. This information is collected through cookies and similar tracking technologies for analysis purposes.


2 .How We Use Your Information

The information we collect is used for the following purposes:

  • Respond to questions, requests for quotes, checking the status of delivery, or complaints that you submit via our official website form or WhatsApp channel.
  • Provide technical information or commercial offers related to logistics, distribution, and warehousing services that are relevant to your business needs.
  • Monitor and analyze website usage metrics to improve the user experience and site performance.
  • Comply with applicable legal and regulatory obligations.


3 .Use of Cookies and Web Analytics

Our website uses cookies and third-party analytic services (such as Google Analytics) to understand how visitors interact with our site. This tool collects anonymous data regarding traffic trends and user behavior. You can set your browser to reject all cookies if you don't want this information to be tracked.

4 . Sharing Your Information

As a company that upholds integrity, we never sell, rent or trade your personal information to third parties for marketing purposes. We only share your information with:

  • Operational partners or third party vendors who assist us in providing the Service (with the obligation to maintain data confidentiality).
  • Authorities if required by law or to protect rights, property and security PT Mitra Dunia Logistik.


5 .Data Security

We apply strict technical and operational security standards to protect your personal information from unauthorized access, loss, or misuse. However, keep in mind that there is no data transmission over the Internet that is 100% safe, so we cannot guarantee the absolute security of the data you send to our site.

6. Links to Third Party Sites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of such third party websites. We advise you to read the privacy policy of every site you visit.

7 . Changes to the Privacy Policy

We may update this Privacy Policy from time to time to adjust to operational or regulatory changes. Any changes will be published on this page by updating the “Last Updated” date at the top.

8. Contact Us

If you have further questions regarding this Privacy Policy or want to update your personal data information, please contact us via:

PT Mitra Dunia Logistik
Jl. Raya Klari, Gintungkerta, Kec. Karawang Timur, Karawang, West Java 41371